Contact Us

Level 3, 227 Collins Street
Melbourne Victoria 
Australia 3000
​Phone 1300 880 596
Fax       03 9011 6231

© 2018 by Dental Sleep Institute

Keep up to date with Dental Sleep Institute News and Events by subscribing to our newsletter

Connect with Us

Terms & Conditions

Course Materials and Online Access

  • Participants in Dental Sleep Institute's programs have no specific deadline in which to complete the course, and may rewatch as often as required.  Access to the purchased course material will only be removed after a reasonable time frame (minimum of 18 months), or if the material has been superseded. 

  • Course Materials are supplied in an online environment, unless otherwise stated in the course description, the video and live streaming components are available for viewing online, and can't be downloaded. Some of our courses may have materials available for download, such as Research Articles and Resources.

  • The content of the online course materials, including copyright and all other such intellectual property rights contained therein, remain the property of Dental Sleep Institute. You may not reproduce any part of the online course slides or video materials without the prior written consent of Dental Sleep Institute.  You may reproduce and distribute the marketing resources with your own branding, as required, without prior consent.

  • Course materials and course content are subject to change;


  • When you study with Dental Sleep Institute you will be provided with unlimited access so you can study at your own pace!  You can complete the course at a faster pace if you are motivated, or take your time.


  • By accepting these terms the participant agrees to pay the fee for the course using the payment method selected on the enrolment form.


  • The participant accepts that he/she is required to pay the full amount of the course fees even if he/she does not complete the course.



  • Full payment is to be made when enrolling.

  • Payment of fees does not guarantee competency will be achieved.

Tax Receipts

Tax receipts will be specific to the date of purchase and cannot be adjusted. Names cannot be changed once purchased, but corrections, spelling for example, can be corrected.


Course Withdrawal and Refunds

  • You can request a refund up to 2 working days after your purchase, provided that you haven't viewed or accessed more than 5% of the course material (video, resources etc).

  • A 10% administration fee will apply to the processing of any approved cancellations.

  • Participants who cancel their training after viewing and downloading more than 5% of the course will not be entitled to a refund of fees.

  • Should Dental Sleep Institute cancel the course for any reason, students enrolled at the time Dental Sleep Institute announces the cancellation will be entitled to a full refund, and this will incur no administrative charges or penalties.​


Confidentiality and Privacy Policy

We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.

We will only disclose information that we have about you:

  • to the extent specifically required by law; or

  • for the purposes of this agreement (including disclosing information in connection with any query or claim)

  • information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.​​

We may emails you for future programs or associated interested in dental sleep medicine.  Upon completion of the course we may request a testimonial from your. Please be assured that we respect your privacy and only comments related to course outcomes and student experiences will be mentioned.  Please notify us at if you don’t wish your content to be used.  

Dental Sleep Institute Code of Practice

Dental Sleep Institute has responsibilities to you as a student to provide you with a quality of service that will assist you as much as possible in attaining your course certificate. We undertake to abide by all our policies and procedures.


Dental Sleep Institute agrees to:

  • Provide a tax invoice;

  • Provide login details to access the online course materials;

  • Provide mentoring support (phone / email) for a reasonable period (6 - 12 months) after the completion of the course;

  • Issue a CPD Certificate upon satisfactory completion of the course.​

CPD Certification

Course completion specific to CPD certification must be achieved within a timely manner (12 months) from purchase.  At this time, CPD certification is for dentists practicing in Australia.


Participants Obligations

Dental Sleep Institute request that participants:

  • ensure that all the information provided to Dental Sleep Institute is accurate;

  • notify Dental Sleep Institute of any contact changes (email, telephone, address etc.);

  • advise Dental Sleep Institute of any difficulties or problems they may experience with Dental Sleep Institute staff, procedures or training;

  • achieve satisfactory progress with their studies through participation and completion of assessments.


By submitting an enrolment form and paying the Course Fees, the participant agrees to the above Terms and Conditions of Enrolment.


Terms and Conditions are subject to change. Updated 18th July 2018.